What Information Do We Collect From You?
Personal Information You Give Us
When you visit our website or buy our products, you might share some personal information with us. Think of this like filling out a form at school - we only ask for what we need to help you.
- Your Name: We need this to know who you are when you order
- Email Address: So we can send you order updates and helpful information
- Phone Number: In case we need to call about your order
- Home Address: So we know where to send your Nano Ease CBD Oil
- Payment Information: Your credit card details to process your purchase safely
- Age Information: To make sure you're old enough to buy our products legally
Information We Collect Automatically
When you visit our website, some information gets collected automatically. It's like when you walk into a store - the store knows someone came in, but they don't know who you are unless you tell them.
- Your Computer's Address (IP Address): This helps us know which country you're visiting from
- What Pages You Look At: So we can make our website better for visitors
- What Device You Use: Whether you're using a phone, tablet, or computer
- How Long You Stay: This helps us understand if people like our website
- Where You Came From: Did you find us through Google, Facebook, or another website?
Important Note About Kids
Our website and products are only for adults who are 18 years old or older. If you're under 18, please ask your parents before giving us any information. We don't knowingly collect information from children under 18.
How Do We Use Your Information?
We use your information to help you get your Nano Ease CBD Oil and have a good experience with us. Think of us like a helpful store clerk who remembers what you need.
To Process Your Orders
- Send your Nano Ease CBD Oil to the right address
- Charge your credit card the correct amount
- Send you emails about your order status
- Help you if there are any problems with your order
To Improve Our Service
- Make our website easier to use and faster
- Understand what information people want to read
- Fix problems if our website isn't working properly
- Create better products that people actually want
To Communicate With You
- Send important updates about your orders
- Share helpful information about CBD and health
- Let you know about special deals and discounts
- Answer questions you ask us
You Control Your Email
Don't want our emails anymore? No problem! Every email we send has an "unsubscribe" button. Click it, and we'll stop sending you marketing emails. We'll still send important order updates if you buy something.
How Do We Keep Your Information Safe?
Protecting your information is super important to us. We use many different security tools to keep your personal details safe from hackers and bad people online.
Security Measures We Use
- SSL Encryption: This scrambles your information when it travels over the internet, like putting it in a secret code
- Secure Servers: We store your information on computers that have lots of protection, like a digital safe
- Limited Access: Only employees who need your information for their job can see it
- Regular Security Checks: We test our systems regularly to make sure they're still secure
- Safe Payment Processing: Your credit card information goes through special secure systems
What We Don't Do
- We never sell your personal information to other companies
- We don't give your information to people who shouldn't have it
- We never store your full credit card number on our computers
- We don't spam you with emails you didn't ask for
100% Secure Shopping Guarantee
Your personal and payment information is protected with bank-level security. Shop with confidence!
What Are Cookies and How Do We Use Them?
Cookies are tiny files that websites put on your computer or phone. They're not dangerous - think of them like little sticky notes that help websites remember you when you come back.
Types of Cookies We Use
- Essential Cookies: These help our website work properly, like remembering what's in your shopping cart
- Analytics Cookies: These help us understand how people use our website so we can make it better
- Marketing Cookies: These help us show you ads for products you might actually want
- Preference Cookies: These remember your choices, like what language you prefer
You Can Control Cookies
You can tell your web browser (like Chrome, Safari, or Firefox) to block cookies if you don't want them. However, some parts of our website might not work as well without cookies.
Third-Party Cookies
Sometimes other companies (like Google or Facebook) put cookies on our website to help with things like analytics and advertising. We don't control these cookies, but we only work with trustworthy companies.
Other Companies We Work With
To provide you with the best service, we work with other trusted companies. These companies help us with things like processing payments, sending emails, and delivering your orders.
Payment Processors
- ClickBank: Handles secure payment processing for your orders
- Credit Card Companies: Process your payment safely and securely
- These companies have their own strict rules about protecting your payment information
Shipping Companies
- We share your address with shipping companies so they can deliver your Nano Ease CBD Oil
- We only share what they need to know to get your package to you
- Shipping companies have their own privacy policies for handling addresses
Analytics Services
- Google Analytics: Helps us understand how people use our website
- This information helps us make our website better and more helpful
- We don't share your personal information with analytics companies
We Choose Partners Carefully
We only work with companies that promise to protect your information the same way we do. If a partner doesn't meet our standards, we stop working with them.
Your Rights - What You Can Ask Us to Do
You have important rights when it comes to your personal information. Think of these as rules that give you control over what happens to your data.
What You Can Request
- See Your Information: Ask us to show you what personal information we have about you
- Fix Mistakes: If we have wrong information about you, ask us to correct it
- Delete Your Information: Ask us to delete your personal information (with some exceptions for legal reasons)
- Stop Using Your Information: Ask us to stop using your information for certain purposes
- Get a Copy: Ask for a copy of your information in a format you can use elsewhere
How to Make These Requests
If you want to use any of these rights, just contact us using the information at the bottom of this page. We'll respond to your request within 30 days.
Special Rights for Some Locations
- California Residents: You have extra rights under the California Consumer Privacy Act (CCPA)
- European Union Residents: You have rights under the General Data Protection Regulation (GDPR)
- If you live in these places, contact us for more information about your specific rights
We Respect Your Choices
Your privacy is important to us. We'll never make it hard for you to control your information or exercise your rights.
How Long Do We Keep Your Information?
We don't keep your information forever. We only keep it as long as we need it to provide our services or as required by law.
Different Types of Information, Different Time Periods
- Order Information: We keep this for 7 years for tax and legal reasons
- Account Information: We keep this as long as your account is active
- Marketing Information: We delete this if you unsubscribe or don't engage with us for 2 years
- Website Analytics: This anonymous information is kept for 2 years to help improve our website
- Customer Service Records: We keep these for 3 years to help resolve any future issues
What Happens When We Delete Information
When we delete your information, we make sure it's completely removed from our systems. However, some information might remain in backups for a short time before being permanently deleted.
Legal Requirements
Sometimes the law requires us to keep certain information for specific time periods, especially for financial and tax records. We follow all legal requirements while respecting your privacy.
Information Across Different Countries
Our website can be visited by people from many different countries around the world. Sometimes, your information might need to travel to different countries to provide our services.
Why Information Might Travel
- Our website servers might be located in different countries
- Payment processing companies might be in other countries
- Customer service might be provided from different locations
- Shipping companies operate in many countries
How We Protect Information During Travel
- We use strong encryption when information travels between countries
- We only work with companies that meet high security standards
- We follow international laws about protecting personal information
- We use approved methods for transferring information safely
Your Information Is Always Protected
No matter which country your information travels to, we make sure it receives the same level of protection as if it stayed in your home country.
Changes to This Privacy Policy
Sometimes we need to update this privacy policy. This might happen when we add new features to our website, change how we handle information, or when laws change.
How We Handle Changes
- We'll post the new privacy policy on our website
- We'll change the "Last Updated" date at the top of this page
- For big changes, we'll send you an email to let you know
- We'll give you time to review the changes before they take effect
What You Should Do
- Check this page occasionally to see if there are updates
- Read any emails we send you about privacy policy changes
- Contact us if you have questions about any changes
- Remember that continuing to use our website means you accept the updated policy
We'll Always Be Transparent
We believe in being honest and clear about any changes we make to how we handle your information.
Questions? Contact Us!
If you have any questions about this privacy policy or how we handle your information, we're here to help. Don't hesitate to reach out - we want you to feel comfortable and informed.
What to Include in Your Message
- Your full name and email address
- A clear description of your question or concern
- If you're making a request about your information, please include enough details for us to verify your identity
- Let us know if you need a response by a certain date
We Take Your Privacy Seriously
Our privacy team is specially trained to handle your questions and concerns. We're committed to protecting your information and respecting your rights.
Quick Summary - The Most Important Points
Here's a simple summary of the most important things to remember about how we handle your information:
🔒 We Keep Your Information Safe
We use strong security to protect your personal and payment information from hackers and unauthorized access.
📧 We Don't Spam You
We only send emails you've agreed to receive, and you can unsubscribe anytime with one click.
🚫 We Don't Sell Your Information
We never sell your personal information to other companies. Your information stays with us and our trusted partners.
✋ You Have Control
You can ask to see, correct, or delete your information anytime. We respect your choices and rights.
💬 We're Here to Help
Have questions? Contact us anytime. We're happy to explain anything about how we handle your information.